Warranty

MAD DOGG ATHLETICS, INC. (PEAK PILATES)

LIMITED STUDIO LINE WARRANTY

MAD DOGG ATHLETICS, INC. WARRANTS TO THE ORIGINAL PURCHASER THAT OUR EQUIPMENT WILL BE FREE FROM DEFECTS IN WORKMANSHIP AND MATERIALS. THIS WARRANTY DOES NOT COVER LABOR CHARGES ASSOCIATED WITH REPLACING COVERED COMPONENTS. PART(S) REPAIRED OR REPLACED UNDER THE TERMS OF THIS WARRANTY WILL BE WARRANTIED FOR THE REMAINDER OF THE ORIGINAL WARRANTY PERIOD ONLY. THIS WARRANTY BECOMES EFFECTIVE UPON THE INVOICE DATE OF THE ORIGINAL PURCHASE FROM AN AUTHORIZED PEAK PILATES® DEALER ONLY. PEAK PILATES® RETAINS THE RIGHT TO EITHER REPAIR, REPLACE OR REFUND THE PRICE OF ANY DEFECTIVE COMPONENTS UNDER THIS WARRANTY.

THE FOLLOWING PEAK PILATES® PRODUCTS CARRY A LIFETIME WARRANTY ON THE FRAME STRUCTURAL COMPONENTS:

  • REFORMERS
  • TOTAL WORKOUT SYSTEM®
  • CADILLACS

WE OFFER A 10 YEAR WARRANTY ON THE FRAME STRUCTURAL COMPONENTS FOR THE FOLLOWING:

  • BARRELS
  • CHAIRS
  • WALL SYSTEMS
  • PED-O-PUL

THE PILATESSTICK®, ALL SPRINGS AND OTHER MECHANICAL COMPONENTS ARE WARRANTIED FOR 1 YEAR.

WE OFFER A 90 DAY WARRANTY FOR THE FOLLOWING:

  • UPHOLSTERED PARTS
  • ROPES
  • STRAPS
  • LOOPS

STAMINA PRODUCTS INC. (AEROPILATES)

Stamina Products Inc. warrants our products to be free from defects in materials and workmanship at the time of the original purchase from an authorized retailer. In the event that a product becomes defective, please contact us by phone at 1-800-375-7520.

If the defect is under the limited warranty, you may be requested to return the product or part to us for repair or replacement. Stamina Products Inc. reserves the right to require the customer to pay for the return shipping of the item.

Warranty information on a specific product can be found toward the back of the Owners Manual or you can call us at 1-800-375-7520. The warranty will not apply to any product that has been subject to commercial use, abuse, misuse, or any type of modification by the consumer.

To confirm your rights as described in the warranty statement, be sure to complete the Product Registration Card and mail it to us promptly! Or register on-line here.

Note: Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. Some states do not allow the exclusion on limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

     

    MERRITHEW™

    Equipment limited warranties

    The Company warrants that all new equipment is free of manufacturing defects in workmanship and materials, subject to the terms below. This warranty becomes effective at the invoice date of the original purchase. Parts repaired or replaced under the terms of this warranty will be warranted for the remainder of the original warranty period. It is the purchaser’s responsibility to notify the Company of any change of contact information. This will ensure that in the unlikely event of a replacement or safety notice, the company will be able to contact you immediately.

    Reformers · Reformer accessories

    Reformers
    • Professional · Rehab Reformers
      SPX® Max, V2 Max (formerly the Professional Reformer), SPX® Max Plus, V2 Max Plus and Rehab V2 Max Plus Reformers:
      • Limited lifetime warranty on aluminum rails, components of the frame and related welding and Footbar mechanisms (excluding Comfort Footbar)
    • At Home Reformers
      • Limited lifetime warranty on aluminum rails, components of the frame and related welding and Footbar mechanisms (excluding Comfort Footbar)
      • This warranty shall be null and void if an At Home SPX® Reformer is used in Pilates studios, fitness or health clubs, gyms, spas or any other type of commercial facility offering fitness services to the public
    • All Reformer models
      • Ninety (90) day limited warranty on fabric and upholstery. See below for conditions of warranty
      • One (1) year limited warranty on wear and tear items, including: ropes, rollers, straps, spring clips, plastic pulley bar receptacle sleeves, Comfort Footbar covering, plastic Reformer feet, spring O-rings, Molded Spring Holder and spring covers
      • Two (2) year limited warranty on all other Reformer components
    Reformers accessories
    • Two (2) year limited warranty on wood components, frames and related welding of Reformer Accessory Boards, including the Jumpboard, Cardio-Tramp® Rebounder, Rotational Diskboard, Jumpboard, Cross-bow and Vinyasa Triangle
    • Ninety (90) day limited warranty on fabric, upholstery, rubber padding or handles. See below for conditions of warranty

    Cadillac / Trapeze Table · Wall Unit

    • Limited lifetime warranty on vertical bars and overhead frame, components of the frame and related welding
    • Ninety (90) day limited warranty on upholstery
    • One (1) year limited warranty on straps and spring clips
    • Two (2) year limited warranty on all other components

    Fitness Circle® Pro

    • Two (2) year limited warranty on Fitness Circle Pro models. Excludes scratches to the finish of the band or molded handles. The Fitness Circle Lite model is sold without warranties or guarantees of any kind. The manufacturer and distributor disclaim any liability, loss or damage caused by its use

    Ladder Barrel

    • Limited lifetime warranty on metal frame and related welding
    • Ninety (90) day limited warranty on upholstery. See below for conditions of warranty
    • Two (2) year limited warranty on all other components

    Stability Chair

    • Limited lifetime warranty on metal frame and related welding
    • Ninety (90) day limited warranty on upholstery. See below for conditions of warranty
    • Two (2) year limited warranty on all other components

    SPORTLINE

    • 2 Year Warranty
      • Goods delivered are warranted to be free from defects in materials or workmanship for 2 (two) years from the date of delivery. Main frame has life-warranty. Sportline Pilates shall repair or replace any unit or product or part of such product that proves to be defective within the warranty time period. Company will replace worn out parts & distressed upholstery within the warranty time frame.
      • It is the purchaser's responsibility to notify the Company of any change of contact information. This will ensure that in the unlikely event of a replacement or safety notice the company will be able to contact you immediately. Company may reach out if product upgrades are required.
      • Please inspect your order upon delivery. Missing parts fall under warranty. A claim that the order is missing parts must be made within 5 (five) business days of delivery. The warranty applied while equipment remains in the possession of the original owner with a receipt including purchase date.
      • Owners product will be considered null and void from the warranty terms and conditions if the user doesn’t follow maintenance and safety guidelines. This warranty does not apply to user errors. If the equipment is used outdoors, experiences weather damage, improper use, abuse, improper storage conditions, and unforeseen damage. Warranty does not cover possible shipping charges, and/or customs fees.

    FUSE LADDER" LIMITED LIFETIME WARRANTY 

    Terms of Limited Lifetime Warranty Fuse Ladder LLC offers the following limited lifetime warranty, for the periods as stated below from the date of purchase, to the original owner of 

    their products, upon presentation of an original invoice in their name. 

    Light Commercial Warranty allowing for a maximum usage of 27.5 hours per week. Our manufacturer will repair or replace any mechanical part that malfunctions due to defects in materials and/or workmanship during the warranty period. The warranty excludes normal wear and tear, damage due to negligence or misuse, abuse, modification or unauthorized repair; scratches to the finish, and tears or indents in the upholstery. Fuse Ladder will, at its discretion, repair or replace any parts deemed defective during the warranty period. If we opt to repair or replace your apparatus, this may require that your product be returned for inspection at our premises prior to sending out replacement apparatus. Parts repaired or replaced under the terms 

    of this warranty will be warranted for the remainder of the original warranty period only. This warranty does not cover shipping charges, customs clearance fees (where applicable), or any costs incurred in installing repaired or replacement parts shipped under the provisions of this warranty. This warranty will be null and void if springs are not changed as specified, or if all safety, maintenance and usage instructions as specified in the manuals are not observed, or if the equipment is used for any other purpose other than exercises in the Pilates repertoire, or if the equipment has been 

    subjected to accident, abuse, improper service, or modification not authorized by Fuse Ladder. 

    Duration of Limited Warranty 

    • Metal Frames & Welded Components - 10 year warranty 
    • Other Non-wear and Tear Components - 2 year warranty 
    • Ropes, Straps, Spring Clips, Handles - 1 year warranty 
    • Springs - 2 year/3,000 hours warranty is given on all springs, expecting that a decrease of 5% of the spring power per 1,500 hours usage is acceptable according to international standards. Springs should be replaced after a maximum of 3,000 hours use or 2 years, whichever is earlier

    In the event of any signs of damage or wear springs should be replaced immediately regardless of age or usage. 

    - Upholstery - The upholstery fabric on the Fuse Ladder will be replaced if it fails to give normal wear for 90 days from the date of delivery. Proof of 

    damage may be required. This warranty does not cover cuts, scratches, burns, stains, soiling, or damages caused by unreasonable use such as wearing jewelry or inappropriate clothing while using the equipment. We reserve the right to substitute an equivalent fabric if an identical fabric is not 

    available. Upholstery must be properly cared for as laid out in the manual. 

    Warranty Return Procedure You must call Fuse Ladder or its Authorized Distributor for authorization prior to returning the equipment. The customer is responsible for the cost of 

    returning products to Fuse Ladder (or their appointed Distributor) for warranty adjustment should this be deemed necessary. The customer is responsible for any damage or loss incurred during shipment back to Fuse Ladder (or their appointed Distributor). The customer is responsible for the cost of return freight to them in the event Fuse Ladder declines to make a warranty adjustment. Fuse Ladder does not accept responsibility for any 

    items returned without a pre-approved authorization number, which must be clearly marked on the outside of the package. 

    Limitation of Liability The above is our exclusive warranty and is in lieu of all other warranties, express or implied, including warranties of merchantability or fitness for any 

    purpose. In no event shall Fuse Ladder or their Distributors be liable for incidental, consequential or punitive damages. 

    PRIVATE PILATES

    WARRANTY CONCEPT:

    1. The warranty for products shall expire two (2) years after the invoice date of the purchase
    2. Anti- bactarial leather parts, soft straps are not included in warranty

    The warranty is void if:

    1. Products are incorrectly installed and /or installed by non-qualified persons.
    2. The equipment is not in the ownership of its first buyer.
    3. The equipment has been subject to an accident, neglect, misuse, any kind of abuse or deterioration due to causes other than normal wear and tear.
    4. Products are incorrectly installed and /or installed by non-qualified persons.
    5. Original pieces have been substituted by non-original pieces.
    6. The equipment is not in the ownership of its first buyer.
    7. The warranty does not cover damages like rips, cuts, burns, spots, damages of cleaning materials that had not been approved by Private Pilates, damages of atmospheric conditions and improper use of the good.
    8. Once proven the defect or inconsistency of material or manufacturing, Private Pilates will repair or substitute the defect part or the whole part, according to valuation of necessity.
    9. The repaired or substituted parts will maintain their warranty for the remaining period of the original equipment.
    10. Warranty does not cover shipping damages.
    11. Warranty does not cover shipping fees, custom fees or any kind of costs to install shipped pieces.
    12. In no case, warranty will give authorization for indemnity for direct or indirect damages caused to persons or objects.

    ALIGN-PILATES LIMITED LIFETIME WARRANTY

    Terms of Limited Lifetime Warranty
    Align-Pilates offers the following limited lifetime warranty, for the periods as stated below from the date of purchase, to the original owner
    of their products, upon presentation of an original invoice in their name. The warranty is a Light Commercial Warranty allowing for a
    maximum usage of 27.5 hours per week.


    Align-Pilates will repair or replace any mechanical part that malfunctions due to defects in materials and/or workmanship during the
    warranty period. The warranty excludes normal wear and tear, damage due to negligence or misuse, abuse, modification or unauthorized
    repair; scratches to the finish, and tears or indents in the upholstery. Align-Pilates will, at its discretion, repair or replace any parts deemed
    defective during the warranty period. If we opt to repair or replace your apparatus, this may require that your product is returned for
    inspection at our premises prior to sending out replacement apparatus. Parts repaired or replaced under the terms of this warranty will be
    warranted for the remainder of the original warranty period only. This warranty does not cover shipping charges, customs clearance fees
    (where applicable) or any costs incurred in installing repaired or replacement parts shipped under the provisions of this warranty.


    This warranty will be null & void if springs are not changed as specified or, if all safety, maintenance and usage instructions as specified in
    the manuals are not observed or, if the equipment is used for any other purpose other than for recognized Pilates repertoire or if the
    equipment has been subjected to accident, abuse, improper service, or modification not authorised by the Align-Pilates.


    Duration of Limited Warranty

    1. Metal & Aluminum Frames & welded components - 10 year warranty
    2. Wooden Frames, Gear bar and foot bar mechanisms - 5 year warranty. Wooden frames must not be positioned next to convection radiators or air conditioning units.
    3. Other non-wear and tear components - 2 year warranty
    4. Ropes, Straps, Spring Clips, Handles, Fuzzies, Wheels, foot straps, Rotational disks & powder coating - 1 year warranty
    5. Springs - 2 year / 3,000 hours warranty is given on all springs, excepting that a decrease of 5% of the spring power per 1,500 hours usage is acceptable according to internationally standards. Align-Pilates Springs should be replaced after a maximum of 3,000 hours use or 2 years, whichever is earlier. In the event of any signs of damage or wear springs should be replaced immediately regardless of age or usage.
    6. Upholstery - The upholstery fabric on Align-Pilates equipment will be replaced if it fails to give normal wear for 90 days from the date of delivery. Proof of damage may be required. This warranty does not cover cuts, scratches, burns, stains, soiling, or damages caused by unreasonable use such as wearing jewellery or inappropriate clothing whilst using the equipment. Align-Pilates reserves the right to substitute an equivalent fabric if an identical fabric is not available. Upholstery must be properly cared for – do not use chemical sprays or industrial soaps. Align-Pilates recommend using GymWipes (www.2xlcorp.com/contact-us/) to clean upholstery and wipe down equipment.

    Warranty Return Procedure
    The customer must call Align-Pilates or its authorized Distributor for authorization prior to returning the equipment. The customer is
    responsible for the cost of returning products to Align-Pilates (or their appointed Distributor) for warranty adjustment should this be
    deemed necessary. The customer is responsible for any damage or loss during shipment back to Align-Pilates (or their appointed
    Distributor). The customer is responsible for the cost of return freight to them in the event Align-Pilates decline to make a warranty
    adjustment. Align-Pilates do not accept responsibility for any items returned without a pre-approved authorization number, which must be
    clearly marked on the outside of the package.


    Limitation of Liability
    The above is our exclusive warranty and is in lieu of all other warranties, express or implied, including warranties of merchantability or
    fitness for any purpose. In no event shall Align-Pilates or their Distributors be liable for incidental, consequential or punitive damages.

    ELINA PILATES (TRENDING FIT)

    The Company warrants that all new equipment is free of manufacturing defects in workmanship and materials, subject to the terms below. This warranty becomes effective at the invoice date of the original purchase. Parts repaired or replaced under the terms of this warranty will be warranted for the remainder of the original warranty period. It is the purchaser's responsibility to notify the Company of any change of contact information. This will ensure that in the unlikely event of a replacement or safety notice, the company will be able to contact you immediately.

    This warranty applies to equipment:

    While equipment remains in the possession of original purchaser and proof of purchase is demonstrated

    If claims are made within the part-specific warranty period.
    If upgrades are made as required by the Company


      This warranty shall be null and void if:

      All safety, maintenance, and usage guidelines as specified in the appropriate equipment manuals are not followed

      The equipment is used for any other purpose other than as intended, or is stored or used outdoors, or in environments without adequate climate/humidity controls

      An At Home Reformer is used in Pilates studios, fitness or health clubs, gyms, spas, or any other type of commercial fitness facility offering fitness services to the public

      The equipment has been subjected to accident, misuse, abuse, improper service, or any modification not authorized by the Company

      Failure to change springs on spring-loaded equipment (Reformers, Cadillacs, Chairs, Towers, Wall Units, Wall Board, etc.) every two (2) years may void this warranty. This warranty does not cover damage to the finish of any equipment nor shipping charges, customs clearance fees (if applicable), or any costs incurred in installing repaired or replacement parts shipped under the provisions of this warranty.

      At its option, the Company will repair or replace warranted parts, provided that any such failure is due to a defect in workmanship or materials and provided that such failure occurs and is reported to the Company within the part-specific warranty period.

      Commercial Reformer

      Limited Lifetime Warranty on aluminum rails, components of the frame and related welding and Footbar mechanisms (excluding Comfort Footbar).

      At Home Reformer

      Limited Lifetime Warranty on aluminum rails, components of the frame and related welding and Footbar mechanisms (excluding Comfort Footbar). This warranty shall be null and void if an At Home Reformer is used in Pilates studios, fitness or health clubs, gyms, spas, or any other type of commercial fitness facility offering fitness services to the public.

      Steel or Wood Combo Chair

      Limited Lifetime Warranty on metal frame and related welding.
      Ninety (90) Day Limited Warranty on upholstery. See below for conditions of warranty.
      Two (2) Year Limited Warranty on all other components.


        Ladder Barrel

        Limited Lifetime Warranty on metal frame and related welding.
        Ninety (90) Day Limited Warranty on upholstery. See below for conditions of warranty.
        Two (2) Year Limited Warranty on all other components.


          Wood Tower or Aluminum Tower

          Limited Lifetime Warranty on the components of the frame, and related welding.
          Ninety (90) Day Limited Warranty on upholstery.
          One (1) Year Limited Warranty on straps and spring clips.
          Two (2) Year Limited Warranty on all other components.


            Ladder Barrel

            Limited Lifetime Warranty on the components of the frame, and related welding
            Two (2) Year Limited Warranty on all other components
            Spine Corrector, Spine Corrector 3 in 1, Spine Supporter, Triangle, Arc & Hollow Arc
            Ninety (90) Day Limited Warranty on upholstery. See below for conditions of warranty.
            Two (2) Year Limited Warranty on all other components.


              Wall Board

              One (1) Year Limited Warranty on straps, and spring clips.
              Two (2) Year Limited Warranty on all other components.


                Wall Unit

                One (1) Year Limited Warranty on straps, and spring clips.
                Two (2) Year Limited Warranty on all other components.
                Fabric & Upholstery on Equipment
                Ninety (90) Day Warranty. The fabric or upholstery on TRENDING FIT LLC equipment will be replaced if it fails to give normal wear for 90 days after delivery. Proof of damage may be required.


                  This warranty does not cover cuts, burns, stains, soiling, pet damage, damage to fabric caused by abrasive, corrosive or chemical cleansers, or damage caused by other unreasonable use. If the identical fabric is not available, the Company will provide an equivalent fabric.